Like Amazon and others, we've switched frrom the Post Office to private couriers to ship our online and phone orders. We're very impressed so far with the service we're receiving from Fastway. It's a fairly new network of independent franchisees who each have their own area in which they collect and deliver. At present they cover about 70% of the country and they offer an excellent price and service.
It looked like the postal strikes would be a blow to our business but we find we're saving on delivery costs as well as having a service that picks up from our door. It's a shame that a dispute about the unprofitable door-to-door delivery service which clearly is in need of reform but not necessarily in the ways proposed by the management should damage the profitable part of the Post Office business.
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