Today’s the day when we all read our newspapers, watch our news programmes and look our emails with a little more care in case we’re been tricked by an April Fool joke. We no longer believe something even when we’re being told it’s true by a figure of authority or a serious paper.So it's been hard to find an April Fool in 2011 that isn't obvious. (OK, I accept there may be a brilliant one that I haven't even realised is a joke.)
The Guardian's creation of a live blog on the Royal Wedding was well done but wouldn't fool anyone. Unicorn bones at the Tower Of London? I don't think so. 3D radio? Even John Humphrys couldn't convince me of that. My favourite this year is the BBC's report of a protest by an organisation of dads at being discriminated against by Mumsnet because the best April Fool jokes have to be believable but contain the clues that would have prevented us from being fooled if only we’d spotted them.
That’s probably the reason one of the most famous tricks of all time worked so well. Back in 1957, no-one expected the authoritative broadcaster Cliff Michelmore on a prestigious programme like Panorama on a respected channel like the BBC to lie. So when he claimed that the spaghetti harvest was doing well that year and showed it growing on trees, who wouldn’t believe him? Unless you realised spaghetti was made from flour.
The other criterion is that the victim has to have been taken in by the prankster. Amusing as it was, I don’t think readers of the Veterinary Record believed its story in 1972 that there needed to be more research into the potential threat to public health of the pet animal Brunus edwardii, since it was found in over 60% of households. I’m sure the many readers who offered serious responses were just joining in the joke. In case you’re worried as a non-vet, it’s Latin for teddy bear, so you’re safe to buy one of the new Made In England Steiff bears from our shop Your Life Your Style.
My favourite from last year also doesn’t qualify as an April Fool by my own criteria but it was funny. It involved the interminable Terms & Conditions that seem to accompany every internet purchase. Gamestation, knowing that most of us just tick the box without reading them, introduced a clause that said ‘By placing an order via this Web site on the first day of the fourth month of the year 2010 Anno Domini, you agree to grant Us a non transferable option to claim, for now and for ever more, your immortal soul.’ It seems 88% of purchasers or around 7500 people that day unknowingly signed away their souls. The site went on ‘We reserve the right to serve such notice in 6 (six) foot high letters of fire, however we can accept no liability for any loss or damage caused by such an act.’ It’s funny but I don’t think it can count as a proper April Fool if the people weren’t presented with a story to believe that contained within it the clues that would make them foolish if they did. Still, great PR.
That’s why the all time best public April Fool remains one of the earliest newspaper pranks. Back in 1977, The Guardian ran a supplement about the holiday destination San Serriffe with its idyllic islands Upper Caisse and Lower Caisse and its capital Bodoni. Who wouldn’t believe a serious paper like The Guardian? Yet the clue was there all the time in the use of printers’ typographical expressions. Perfect.
Of course, it is the first of April so maybe you shouldn’t believe all of the above really happened.
A version of this article appeared on the Southern Daily Echo website
Friday, April 01, 2011
Monday, March 28, 2011
Your Life Your Style versus Your Life Your Style
Let me explain. By day I’m Dr Jekyll running my shop Your Life Your Style in the centre of Winchester. As night falls, I become Mr Hyde the online entrepreneur with my website YourLifeYourStyle.co.uk. As Dr Jekyll, I’m a respectable member of the local community, paying rent and taxes that date from the economic boom, and actually serving real local people. As Mr Hyde, I can go like a mercenary wherever the costs are low- on an out-of-town industrial estate or an Enterprise Zone. I can even set up on the Channel Islands and sell my lower priced products free of VAT.
Mr Hyde’s online retail business also benefits from not needing a shop floor to display products or paying staff who stand around waiting for a customer. The work of picking and packing in a warehouse can be spread throughout the day (or would that be night in Mr Hyde’s case?). I say this knowing that online trading has challenges of its own- competition on a scale that a bricks-and-mortar shop never faces. It's a Wild West in which many manufacturers are joining in and selling direct to the public. The consequence is usually lower prices than shops charge, even allowing for shipping and the huge marketing costs involved in getting yourself noticed on the web.
Of course, my online business is run from the back of my Winchester shop so it doesn’t benefit as much as some but even so it’s far more profitable per square foot than the front end. I'm not alone in having a dual personality. There's hardly a shop business around that doesn't also trade online, trying to get a foothold on the new world before the old one crumbles beneath them.
It sometimes seems inevitable that Mr Hyde will eventually stand alone across much of the retail landscape with Dr Jekyll retaining only a few flagship shops in key locations like London’s Oxford Street or Winchester’s High Street. My only hope for the good doctor and the many customers who still like to shop in person is a major revision of rents and rates to realistic levels. Of course I am writing these words of encouragement during the daytime. In a few hours, when darkness has descended, I fear my hands will once again be stained with shopkeepers' blood.
A version of this article also appeared on Wordpress
Monday, March 21, 2011
Your Life Your Style or Your Wife's Store Trial?
For years I thought Jimi Hendrix in the song Purple Haze said, ‘Excuse me while I kiss this guy’ when in fact it was the much less obvious ‘while I kiss the sky.’ I’m not alone- a survey last year showed that this was the second most misheard song lyric. The first being from REM’s Sidewinder Sleeps Tonight. You probably thought Michael Stipe sings ‘Calling Jamaica’- I know I did- whereas in fact he says very quickly ‘Call me when you try to wake her.’
By the way, did you know the Sidewinder referred to in the song is an old fashioned telephone, so called because it has a coiled cord like a Sidewinder snake? Probably not. Since none of us knew what the song was about anyway, I don’t think we can be blamed for getting the words wrong.
When you’re in business, clarity is vital, as it’s very easy to upset a customer with a wrong impression. I remember when I worked at a theatre, I received a complaint from a customer about the bad language used in front of children by the Fairy Godmother in apparently criticising the orchestra. I was puzzled, so I took a further look at the pantomime and heard the Fairy actually say, ‘What a funky band!’
It’s so easy to mishear what someone says. I still cringe at the time I was on the phone to my health insurance company about my hernia. ‘What size is it?’ said the woman on the other end of the phone. My mind raced over possibilities like a golf ball (too big) or a marble (too small) when the image of a quail’s egg popped into my head. I have no idea why- I don’t eat or even like quail’s eggs- and as soon as I said it I realised I sounded like the most pretentious snob. All the worse when she responded, ‘No, what side is it?’
These thoughts about mishearing came to me because of yet another thing I misheard last week. To give a bit of background, Winchester, where we are located, has a few problems with late night drunkenness, which is bad for our image and can be a physical threat to late night revellers. The presence of adults is known to calm situations down.
So I was pleased when one of our young employees at Your Life Your Style told me how she came out of a club late one night to be offered a cup of tea by some Christians. I thought she added ‘And Jews had coffee.’ Before I dwelt too long on the prospect of some wonderful multi-faith activity in which perhaps the Muslims were there too handing out cocoa, I realised she actually said, ‘and juice and coffee.’
It reminds me of a humorous greetings card I saw in which the wife is saying, 'You only hear what you want to hear' to which the husband responds, 'Thanks I'll have a beer.'
This article has also appeared on the Southern Daily echo website and on Wordpress
By the way, did you know the Sidewinder referred to in the song is an old fashioned telephone, so called because it has a coiled cord like a Sidewinder snake? Probably not. Since none of us knew what the song was about anyway, I don’t think we can be blamed for getting the words wrong.
When you’re in business, clarity is vital, as it’s very easy to upset a customer with a wrong impression. I remember when I worked at a theatre, I received a complaint from a customer about the bad language used in front of children by the Fairy Godmother in apparently criticising the orchestra. I was puzzled, so I took a further look at the pantomime and heard the Fairy actually say, ‘What a funky band!’
It’s so easy to mishear what someone says. I still cringe at the time I was on the phone to my health insurance company about my hernia. ‘What size is it?’ said the woman on the other end of the phone. My mind raced over possibilities like a golf ball (too big) or a marble (too small) when the image of a quail’s egg popped into my head. I have no idea why- I don’t eat or even like quail’s eggs- and as soon as I said it I realised I sounded like the most pretentious snob. All the worse when she responded, ‘No, what side is it?’
These thoughts about mishearing came to me because of yet another thing I misheard last week. To give a bit of background, Winchester, where we are located, has a few problems with late night drunkenness, which is bad for our image and can be a physical threat to late night revellers. The presence of adults is known to calm situations down.
So I was pleased when one of our young employees at Your Life Your Style told me how she came out of a club late one night to be offered a cup of tea by some Christians. I thought she added ‘And Jews had coffee.’ Before I dwelt too long on the prospect of some wonderful multi-faith activity in which perhaps the Muslims were there too handing out cocoa, I realised she actually said, ‘and juice and coffee.’
It reminds me of a humorous greetings card I saw in which the wife is saying, 'You only hear what you want to hear' to which the husband responds, 'Thanks I'll have a beer.'
This article has also appeared on the Southern Daily echo website and on Wordpress
Saturday, February 26, 2011
The Writing's On The Wall- Banksy Inspires Your Life Your Style
I’ll be rooting for the graffiti artist Banksy to win an Oscar tomorrow for his documentary Exit Through The Gift Shop. I find his work on outdoor walls inspiring. Don’t worry, I haven’t bought a hooded jacket and a spray can of paint. The streets of Winchester are safe, from me at least.
It’s more about the way he thinks. He shares with great artists of the past the ability to look at an everyday object or scene and find in it something meaningful that the rest didn’t see.
It’s the same kind of eye that enabled Michelangelo to look at a piece of marble that had baffled even other artists and see in it a sculpture of David or Picasso to look at an old bike’s saddle and handlebars and see a goat’s head.
Like Southampton last year, Los Angeles, home of the Oscars, is currently benefiting from Banksy’s imaginative street art, such as the wall of a burnt out building that featured a smiling Charlie Brown with a petrol can and a cigarette.
My favourite is a large poster for a Las Vegas hospitality company which he has transformed into a scene of debauchery featuring a drugged up Minnie Mouse and a drunken Mickey cavorting with the bikini clad woman of the original advertisement. It says a lot about the gap between people’s fantasies and the reality of the high life.
One of my best Christmas presents was a book of Banksy’s art called Wall and Piece. It has given me a lot of inspiration in my work as a retailer. What he and other artists demonstrate is that, by taking the everyday and transforming it, you can create much more attention grabbing, emotionally engaging displays or websites. And if you can do it with humour all the better.
I don’t claim the windows of Your Life Your Style are great art but, when our designer Lyn recently positioned a little paperweight mouse peeking out of a faux fur slipper, she created something that was more than just a display of two products, and that at least nodded in the direction of artists like Banksy.
This article appeared in the Southern Daily Echo
Saturday, February 12, 2011
The Naked Truth About Advertising and Underwear
Underwear seems a popular choice as a Valentines Day gift but I’m not certain it’s a good idea. I’ve been wondering how men who receive Marks & Spencer’s new BodyMax underwear will feel. To remind you, this is a new range intended to make a man’s abs more flat, his bum more firm, and his maleness… just plain more. All those years your wife or girlfriend has been saying size doesn’t matter and suddenly she buys you ‘frontal enhancement’ underpants.
It's worse still if you buy them for yourself. The trouble with all these body changing clothes, for men or women, is that, once you’ve attracted your potential mate with a bulging crotch or uplifted padded boobs, there comes an inevitable moment of truth. Your pants go down and the mountain brings forth a mouse. The bra comes off and your man’s face drops along with a couple of other things. I suppose we hope that by then our partner will be so overcome by passion, they’ll forgive the deception. Or maybe we just make rely on everything looking better by candlelight.
In business we have no such luxury. The law doesn’t allow us to pretend our product or service is one thing and then hope once the customer has bought it, they’ll just accept the disappointing reality. Nor would it be good business sense. Contrary to a widespread public perception, advertising is not about lying. The industry regulator the Advertising Standards Authority even says in its core statement that advertisements in print, TV and radio must be ‘honest, decent and legal’. It’s about to get tougher for businesses because from 1st March the ASA is taking on complaints about websites.
Shops shouldn’t need legislation to make us honest because truth is our biggest marketing tool. I've always found that if you are honest about your products, describing them accurately, admitting their limitations, even sending customers elsewhere if that is their best bet, and apologising when you get something wrong, your customers will trust you and come back to you again and again.
These days, all good websites allow customers to comment on products and service from the mighty Amazon to our own little (and only slightly enhanced) Your Life Your Style. We don’t always like what is said but it shows customers we have nothing to hide and it is an additional spur to be clear and accurate about what we promise.
Of course you can’t satisfy everybody and we’re all entitled to an opinion. One customer gave a poor review to our ‘rabbit’ draught excluder. There was nothing wrong with its quality but she didn’t like his slightly mad expression! Still, at least we didn’t pretend it was a bigger size.
This article also appeared on the Your Life Your Style Wordpress blog and on the Southern Daily Echo website
Wednesday, February 02, 2011
Steiff Bears and The Golden Age of Theatre
Last week London’s West End reported an attendance of over 14 million in 2010, missing last year's record by a whisker. A BBC report desribed a 'golden age of theatre'.
So why are we living in this golden age? Partly it’s the quality. If you provide cheap production values and lazy content, audiences stay home. By contrast, last year's West End’s hits are challenging plays and intelligent musicals. But the main reason is, I think, to do with it being live. We’re all aware nowadays of how packaged and mass produced so much of what we consume is, including entertainment. Consequently, there’s an appetite for things that are or appear to be authentic.
At one end of the spectrum, you see it in the popularity of ‘reality’ TV shows and a desire to see behind the celebrity masks. Elsewhere it’s the trend towards naturally produced food or, as I see in my shop Your Life Your Style, the demand for handmade products like Steiff bears and Dartington Glass. A theatrical performance, where we join a live audience to share in the real emotion communicated by actual people, is the organic wholemeal loaf of entertainment.
Whatever the reason for this golden age, it may soon be over. Cuts to arts funding are threatening many great producing theatres, local and national. So, enjoy it while you can.
This post also appeared on Wordpress and on the Daily Echo website in an extended version
So why are we living in this golden age? Partly it’s the quality. If you provide cheap production values and lazy content, audiences stay home. By contrast, last year's West End’s hits are challenging plays and intelligent musicals. But the main reason is, I think, to do with it being live. We’re all aware nowadays of how packaged and mass produced so much of what we consume is, including entertainment. Consequently, there’s an appetite for things that are or appear to be authentic.
At one end of the spectrum, you see it in the popularity of ‘reality’ TV shows and a desire to see behind the celebrity masks. Elsewhere it’s the trend towards naturally produced food or, as I see in my shop Your Life Your Style, the demand for handmade products like Steiff bears and Dartington Glass. A theatrical performance, where we join a live audience to share in the real emotion communicated by actual people, is the organic wholemeal loaf of entertainment.
Whatever the reason for this golden age, it may soon be over. Cuts to arts funding are threatening many great producing theatres, local and national. So, enjoy it while you can.
This post also appeared on Wordpress and on the Daily Echo website in an extended version
Saturday, January 29, 2011
Poets Inspire Your Life Your Style Customers
This article also appeared on the Southern Daily Echo website and on Paul's Shop Window on Wordpress:
With Valentines Day approaching, I’ve been busy updating the Romantic Quotes page of our website www.yourlifeyourstyle.co.uk. I introduced it to help inspire customers looking for words to go with their gifts. I know lots of us find it difficult to put our feelings into words. So often you end up with clichés or simply something that doesn’t really express what we really feel.
Great poets have the ability to find images and combinations of words that get to the heart of our emotions and make a connection with us. Apart from Shakespeare who unfortunately has become a cliché, I particularly like e.e. cummings’ poem that begins ‘I carry your heart with me (I carry it in my heart)’ and Khalil Gibran’s ‘Life without love is like a tree without blossom and fruit.’
The best song lyrics do the same when they’re not rhyming ‘moon’ and ‘June’. I love the way Ira Gershwin expresses the way romantic love combines little things, memories and the deepest feelings:
‘The way you hold your knife / The way we danced til three / The way you changed my life / No, they can’t take that away from me.’ But then I am an old romantic.
Being romantic and funny is the hardest challenge. The late Hovis Presley had the Northern talent for veiling deep emotions with humour:
‘I rely on you like a camera needs a shutter / like a gambler needs a flutter / like a golfer needs a putter / like a buttered scone involves some butter / I rely on you’.
Even writers such as journalists or advertising copywriters, whose work is not likely to be remembered beyond the weekend, have to emulate the immortals by finding the right words and eschewing clichés if they want to make a connection with their readers. The greatest love of my working life has been writing copy but sadly I could never get near the genius of Ira Gershwin- or even Hovis Presley.
I always enjoy copywriting, so if you need any help with sales letters, press releases, website text or brochure copy, drop me an email at admin@yourlifeyourstyle.co.uk.
With Valentines Day approaching, I’ve been busy updating the Romantic Quotes page of our website www.yourlifeyourstyle.co.uk. I introduced it to help inspire customers looking for words to go with their gifts. I know lots of us find it difficult to put our feelings into words. So often you end up with clichés or simply something that doesn’t really express what we really feel.
Great poets have the ability to find images and combinations of words that get to the heart of our emotions and make a connection with us. Apart from Shakespeare who unfortunately has become a cliché, I particularly like e.e. cummings’ poem that begins ‘I carry your heart with me (I carry it in my heart)’ and Khalil Gibran’s ‘Life without love is like a tree without blossom and fruit.’
The best song lyrics do the same when they’re not rhyming ‘moon’ and ‘June’. I love the way Ira Gershwin expresses the way romantic love combines little things, memories and the deepest feelings:
‘The way you hold your knife / The way we danced til three / The way you changed my life / No, they can’t take that away from me.’ But then I am an old romantic.
Being romantic and funny is the hardest challenge. The late Hovis Presley had the Northern talent for veiling deep emotions with humour:
‘I rely on you like a camera needs a shutter / like a gambler needs a flutter / like a golfer needs a putter / like a buttered scone involves some butter / I rely on you’.
Even writers such as journalists or advertising copywriters, whose work is not likely to be remembered beyond the weekend, have to emulate the immortals by finding the right words and eschewing clichés if they want to make a connection with their readers. The greatest love of my working life has been writing copy but sadly I could never get near the genius of Ira Gershwin- or even Hovis Presley.
I always enjoy copywriting, so if you need any help with sales letters, press releases, website text or brochure copy, drop me an email at admin@yourlifeyourstyle.co.uk.
Subscribe to:
Posts (Atom)