Showing posts with label publicity. Show all posts
Showing posts with label publicity. Show all posts
Wednesday, June 30, 2010
Diesel Ad Campaign Far From Stupid
Friday, April 24, 2009
Funny Marketing
I was interested to read in the ClickZ newsletter that the late US comedian Red Skelton used to collect the addresses of members of his audience, then write to them next time he was due in town. A simple but very cost effective tool for selling tickets and building a fan base that most acts fail to exploit to this day.
Tuesday, March 24, 2009
Jade Goody and a PR Landmark
The story of Jade Goody's death was terribly sad. It was also a landmark in the march of PR.
Since ancient times, people have made up stories about the lives of famous people- Roman generals, catholic saints, Renaissance artists- in order to increase their standing and influence. For example, King Alfred the Great allegedly burnt some cakes whilst dreaming of uniting England. Only it wasn’t called PR in hose days. We have gobbled them up because we have an insatiable appetite to know the ‘real’ people behind the achievement.
In the last century, as documented in the book The Fame Formula, Hollywood flacks and others turned making up fame-enhancing stories about people into a fine art. In the second half of the 20th century, the best publicists stopped being employees and became a power in their own right, using their contacts and knowledge of the media to bring fame to whoever paid them. The media thrives on our interest in the real lives of our heroes. PR exploits this, although it now also has to control the media monster it has unleashed.
Still, at this point, people’s fame was based on some product (be it, acting, music or sporting prowess) the sale of which would be helped by the media coverage gained from PR. Occasionally someone would gain fame by being involved in something high profile- they might marry a footballer or appear in a reality TV show- but these were exceptional and their fame didn't last without some inherent talent to back it up.
Not any more. The trouble is, real stars don't want to reveal their ordinary lives, except via the contrived reality of a photoshoot for Hell. This is because either it devalues their mystique or they simply don’t want the intrusion. Some don’t want celebrity at all (check out the number of actors that haven’t supplied a photo to the Internet Movie Data Base.)
Jade Goody fed the public appetite. She perpetuated her fame because she was willing to allow the media into every corner of an ordinary life, including her deathbed. By definition, she was famous for being famous, in that she was famous for nothing else than simply being Jade Goody, an ordinary person that the rest of us could either identify with or mock.
However she was clever enough not to waste the opportunity- she made money for her children and raised awareness of cervical cancer. I admire her for that. Nevertheless, for me, the real story is that PR is now so powerful it can keep someone with no discernible talent on the front pages longer than any celebrity in recent memory.
Since ancient times, people have made up stories about the lives of famous people- Roman generals, catholic saints, Renaissance artists- in order to increase their standing and influence. For example, King Alfred the Great allegedly burnt some cakes whilst dreaming of uniting England. Only it wasn’t called PR in hose days. We have gobbled them up because we have an insatiable appetite to know the ‘real’ people behind the achievement.
In the last century, as documented in the book The Fame Formula, Hollywood flacks and others turned making up fame-enhancing stories about people into a fine art. In the second half of the 20th century, the best publicists stopped being employees and became a power in their own right, using their contacts and knowledge of the media to bring fame to whoever paid them. The media thrives on our interest in the real lives of our heroes. PR exploits this, although it now also has to control the media monster it has unleashed.
Still, at this point, people’s fame was based on some product (be it, acting, music or sporting prowess) the sale of which would be helped by the media coverage gained from PR. Occasionally someone would gain fame by being involved in something high profile- they might marry a footballer or appear in a reality TV show- but these were exceptional and their fame didn't last without some inherent talent to back it up.
Not any more. The trouble is, real stars don't want to reveal their ordinary lives, except via the contrived reality of a photoshoot for Hell. This is because either it devalues their mystique or they simply don’t want the intrusion. Some don’t want celebrity at all (check out the number of actors that haven’t supplied a photo to the Internet Movie Data Base.)
Jade Goody fed the public appetite. She perpetuated her fame because she was willing to allow the media into every corner of an ordinary life, including her deathbed. By definition, she was famous for being famous, in that she was famous for nothing else than simply being Jade Goody, an ordinary person that the rest of us could either identify with or mock.
However she was clever enough not to waste the opportunity- she made money for her children and raised awareness of cervical cancer. I admire her for that. Nevertheless, for me, the real story is that PR is now so powerful it can keep someone with no discernible talent on the front pages longer than any celebrity in recent memory.
Wednesday, March 04, 2009
How To Become Famous
The current media coverage of Jade Goody is a masterpiece in the art of PR. You wouldn't expect the imminent demise of a person, who participated in a reality TV show and was likeable and inadvertently amusing but has little discernible talent, to attract such attention, however sad her story. However she and her PR team have handled her media career brilliantly from the moment she came to national attention and, in effect, have made her famous for being famous, continually renewing the interest.
Mark Borkowski is a PR agent, who specialises in arts and entertainment, has worked out a formula for achieving this kind of celebrity. His book The Fame Formula (Sidgwick & Jackson), explains how modern PR became such a powerful tool by telling the fascinating story of the development of Hollywood publicists or ‘flacks’. It starts with the outrageous stunts of the silent movie era, moves through the sanitising control by studio fixers in the mid-centuryand ends with today’s powerful agents who fence with the devils of the media on behalf of would-be celebrities.
There are some great examples of stunts which were carried out from town to town in the early 20th century by publicists who followed in the large footsteps of P T Barnum. To publicise The Return Of Tarzan, Harry Reichenbach sneaked a tame lion into a hotel room, resulting in a major news story. Its human companion told the newspapers he wanted to be like the Apeman.
Invention on that scale is less common nowadays because it’s more easily exposed as a stunt by mass communication but there is still plenty of scope for stories that use gimmicks to gain attention. I’ve had Cannon and Ball planting a tree to launch Babes In The Wood and soaked the local TV weatherman when Singin’ In The Rain was in town.
The greatest publicity stunt of all time is probably the three year search for someone to play Scarlett O’Hara in Gone With The Wind. The saga is retold in detail from the point-of-view of the studio’s publicist Russell Birdwell. We recreate a small scale version every time we get coverage from auditioning children to play The Babes In The Wood.
Although the publicity said it was a chance arrival of Vivien Leigh on the set that led to her getting the part, it seems the decision had already been made. The point is, the story may be fictitious but it tells a truth that people want to believe about the person or event. When I was involved in publicising Snow White, a story about Sneezy being the only dwarf not to get a cold caught the public imagination. It even became the answer to a Trivial Pursuit question.
The Secret Of Lasting Fame
There are a number of heartfelt references in the book to the way even the best publicists are frequently dumped by their employers, something to which I can attest. The trouble is, people believe their own publicity and don’t like to acknowledge that their achievements are not entirely due to their own talent. An example quoted is the disastrous period Tom Cruise went through after he ditched Pat Kingsley. In the rough seas of today’s media, the ship of fame requires a steady hand on the tiller.
The importance of celebrity to today’s media means that ‘superflacks’ like Kingsley are more powerful than journalists. She controls all aspects of her clients’ interfaces with the outside world, even down to telling them to leave a small gap when they cross their legs so the top leg doesn’t look fat.
Whilst acknowledging that nowadays some people like Jade Goody are simply famous for being famous, nevertheless Borkowski insists, “Fame still, on the whole, relies on someone being possessed of an extraordinary talent.” Andy Warhol, whose portraits of famous people are currently on display at the Hayward Gallery, would agree. Despite suggesting everyone could be famous for 15 minutes, he also (less famously) said, “You should always have a product that’s not just you.” In other words, lasting fame should be the result of producing something of worth.
Borkowski rambles and repeats himself a bit and I found the story he tells somewhat disjointed. I suspect it needed more editing. Nevertheless it is a worthwhile read for anyone interested in PR. The formula for fame that the book promises is revealed at the very end. And it really is a mathematical formula. Studying a number of celebrities, Borkowski concluded that any boost to fame lasts 15 months (not Warhol's minutes) after which it needs to be renewed or the celebrity will slip into obscurity. I'm afraid I got lost at F(T)=
A version of this piece appeared in the December edition of Encore magazine
Mark Borkowski is a PR agent, who specialises in arts and entertainment, has worked out a formula for achieving this kind of celebrity. His book The Fame Formula (Sidgwick & Jackson), explains how modern PR became such a powerful tool by telling the fascinating story of the development of Hollywood publicists or ‘flacks’. It starts with the outrageous stunts of the silent movie era, moves through the sanitising control by studio fixers in the mid-centuryand ends with today’s powerful agents who fence with the devils of the media on behalf of would-be celebrities.
There are some great examples of stunts which were carried out from town to town in the early 20th century by publicists who followed in the large footsteps of P T Barnum. To publicise The Return Of Tarzan, Harry Reichenbach sneaked a tame lion into a hotel room, resulting in a major news story. Its human companion told the newspapers he wanted to be like the Apeman.
Invention on that scale is less common nowadays because it’s more easily exposed as a stunt by mass communication but there is still plenty of scope for stories that use gimmicks to gain attention. I’ve had Cannon and Ball planting a tree to launch Babes In The Wood and soaked the local TV weatherman when Singin’ In The Rain was in town.
The greatest publicity stunt of all time is probably the three year search for someone to play Scarlett O’Hara in Gone With The Wind. The saga is retold in detail from the point-of-view of the studio’s publicist Russell Birdwell. We recreate a small scale version every time we get coverage from auditioning children to play The Babes In The Wood.
Although the publicity said it was a chance arrival of Vivien Leigh on the set that led to her getting the part, it seems the decision had already been made. The point is, the story may be fictitious but it tells a truth that people want to believe about the person or event. When I was involved in publicising Snow White, a story about Sneezy being the only dwarf not to get a cold caught the public imagination. It even became the answer to a Trivial Pursuit question.
The Secret Of Lasting Fame
There are a number of heartfelt references in the book to the way even the best publicists are frequently dumped by their employers, something to which I can attest. The trouble is, people believe their own publicity and don’t like to acknowledge that their achievements are not entirely due to their own talent. An example quoted is the disastrous period Tom Cruise went through after he ditched Pat Kingsley. In the rough seas of today’s media, the ship of fame requires a steady hand on the tiller.
The importance of celebrity to today’s media means that ‘superflacks’ like Kingsley are more powerful than journalists. She controls all aspects of her clients’ interfaces with the outside world, even down to telling them to leave a small gap when they cross their legs so the top leg doesn’t look fat.
Whilst acknowledging that nowadays some people like Jade Goody are simply famous for being famous, nevertheless Borkowski insists, “Fame still, on the whole, relies on someone being possessed of an extraordinary talent.” Andy Warhol, whose portraits of famous people are currently on display at the Hayward Gallery, would agree. Despite suggesting everyone could be famous for 15 minutes, he also (less famously) said, “You should always have a product that’s not just you.” In other words, lasting fame should be the result of producing something of worth.
Borkowski rambles and repeats himself a bit and I found the story he tells somewhat disjointed. I suspect it needed more editing. Nevertheless it is a worthwhile read for anyone interested in PR. The formula for fame that the book promises is revealed at the very end. And it really is a mathematical formula. Studying a number of celebrities, Borkowski concluded that any boost to fame lasts 15 months (not Warhol's minutes) after which it needs to be renewed or the celebrity will slip into obscurity. I'm afraid I got lost at F(T)=
A version of this piece appeared in the December edition of Encore magazine
Thursday, September 04, 2008
Do Cheap Tickets Build Audiences?
The Sun newspaper recently ran an offer that enabled readers to see Don Giovanni at the Royal Opera House in best seats for £12- something of a bargain since my local arthouse cinema is charging nearly £20 to see it on a screen by live link. This was one of many initiatives over the years by the Hamlyn Trust to encourage the less well off and the unconverted to enjoy ballet and opera- or to put it another way, break down these art forms’ elitist image. This is not dissimilar to the National Theatre’s £10 ticket offers.
I would love to know the level of success because my own experience is that these kind of offers tend to be taken up by existing fans happy to get a cheap ticket or by people willing to spend say £10 but not the normal price. Either way, the audience is not significantly increased.
I don’t doubt that price is an issue for many people considering attending ballet and opera but I don’t think it’s a case of saying, “Try it and then you’ll see it’s worth £50.” If people can afford those prices, the chances are they will give it a try when they’re ready.
Which leaves us with the intractable problem- how do you diversify the audience for the arts? Or to put it another way, how can you justify public subsidies for art forms that are only enjoyed by the well-off middle classes?
My suggestion is a national registration scheme that gives people a discount card if they can prove their income is below a certain level. For many this would simply mean showing that you are in receipt of some kind of benefit or family credit, for others it might mean providing proof of earnings. Then all subsidised art forms should be obliged to make 10% of their seats available at a realistically cheap price (compensated if necessary by raising the full prices) on a first come first served basis to those in possession of a discount card.
I would love to know the level of success because my own experience is that these kind of offers tend to be taken up by existing fans happy to get a cheap ticket or by people willing to spend say £10 but not the normal price. Either way, the audience is not significantly increased.
I don’t doubt that price is an issue for many people considering attending ballet and opera but I don’t think it’s a case of saying, “Try it and then you’ll see it’s worth £50.” If people can afford those prices, the chances are they will give it a try when they’re ready.
Which leaves us with the intractable problem- how do you diversify the audience for the arts? Or to put it another way, how can you justify public subsidies for art forms that are only enjoyed by the well-off middle classes?
My suggestion is a national registration scheme that gives people a discount card if they can prove their income is below a certain level. For many this would simply mean showing that you are in receipt of some kind of benefit or family credit, for others it might mean providing proof of earnings. Then all subsidised art forms should be obliged to make 10% of their seats available at a realistically cheap price (compensated if necessary by raising the full prices) on a first come first served basis to those in possession of a discount card.
Monday, August 04, 2008
The Old Ways Are Sometimes The Best When It Comes To Marketing
A story in the Southampton Daily Echo shows the importance of choosing the right medium for your target audience-even if that medium isn't the latest trend and doesn't come recommended by advertising agencies.
A company planned to spend £10,000 on advertising their marine storage, using an email campaign and all the usual paraphenalia of modern marketing. They also decided to put a postcard in the local post office next to the marina. The result was all £250,000 of space was let for a cost of a mere 50p.
A company planned to spend £10,000 on advertising their marine storage, using an email campaign and all the usual paraphenalia of modern marketing. They also decided to put a postcard in the local post office next to the marina. The result was all £250,000 of space was let for a cost of a mere 50p.
Friday, May 09, 2008
Page Turner or Turn Off? Part Two
I was surprised to go into a Bose shop recently and be told that they don't publish a cataloguie because people can go to the website. This is very shortsighted. Brochures drive large numbers of people to websites as well as generating sales in their own right.
Now where was I? Oh yes. Let’s turn to the inside pages. Most people automatically look at a point slightly above the centre and to the right, so if you want them to look at the rest of the page, you must lead them round it. A good layout uses a face looking inward or a curving body to move the eye in a circular motion around the whole page and to focus it on the key information. Painters have been using this and other rules of composition to control eye movement for hundreds of years - check out Botticelli’s The Birth Of Venus.
As for the words, the best brochures sell benefits not features. Since this is a basic rule of marketing, I’m surprised how often it’s broken. For example, just because the show won Best Musical Award, it doesn’t follow that your customer will enjoy it; there’s a world of difference between Les Mis and Hairspray. The best copy talks to the reader about what they want: “When you leave the theatre dancing down the street, you’ll know why this show won Best Musical Award.”
When it comes to design, the marketer stays in control of the best brochures. Designers may love pink type coming out of a red background but we know our customers won’t be able to read it. They may use 8 point type to make more room for images but we know it must be at least 12 point. A good designer will make the brochure look lovely but the good marketer keeps the artist’s feet on the ground and insists that important messages are communicated clearly.
Finally, the best brochure will have been checked by independent readers, who will have included older customers if they make up a significant proportion of the audience.
There are many more techniques that a brochure specialist can suggest to boost sales but simply incorporate the above and you’ll ensure that your brochure is a page turner instead of a turn-off.
Now where was I? Oh yes. Let’s turn to the inside pages. Most people automatically look at a point slightly above the centre and to the right, so if you want them to look at the rest of the page, you must lead them round it. A good layout uses a face looking inward or a curving body to move the eye in a circular motion around the whole page and to focus it on the key information. Painters have been using this and other rules of composition to control eye movement for hundreds of years - check out Botticelli’s The Birth Of Venus.
As for the words, the best brochures sell benefits not features. Since this is a basic rule of marketing, I’m surprised how often it’s broken. For example, just because the show won Best Musical Award, it doesn’t follow that your customer will enjoy it; there’s a world of difference between Les Mis and Hairspray. The best copy talks to the reader about what they want: “When you leave the theatre dancing down the street, you’ll know why this show won Best Musical Award.”
When it comes to design, the marketer stays in control of the best brochures. Designers may love pink type coming out of a red background but we know our customers won’t be able to read it. They may use 8 point type to make more room for images but we know it must be at least 12 point. A good designer will make the brochure look lovely but the good marketer keeps the artist’s feet on the ground and insists that important messages are communicated clearly.
Finally, the best brochure will have been checked by independent readers, who will have included older customers if they make up a significant proportion of the audience.
There are many more techniques that a brochure specialist can suggest to boost sales but simply incorporate the above and you’ll ensure that your brochure is a page turner instead of a turn-off.
Saturday, May 03, 2008
Is Your Brochure a Page-Turner or a Turn-Off?
What makes the perfect season brochure? A winning formula involves more than making it look pretty. If the brochure you’re involved with isn’t using the following techniques and quite a few others, then you’re losing sales.
Let’s begin at the end. If the brochure has been displayed back to front or thrown casually on a table, its back cover may be the first sight the customer has of a brochure, so a good one will have the venue’s name clearly displayed for people who know your business and will actually pick up a brochure for it.
When you put something on the back cover, it’s like shining a Super Trouper on it. Along with the inside covers and the centre spread, it’s one of the ‘hot spots’ that get noticed. A well planned brochure won’t waste these positions with boring information like How To Find Us or Terms & Conditions, because these are the best pages to sell the most valuable products.
Flipping the brochure over, the front cover will be shouting ‘PICK ME UP!’ It will use more tricks than Paris Hilton to grab attention, apart from forgetting to put knickers on. Look at magazine covers- you’ll nearly always see one big image (probably an attractive face (probably an attractive famous face)). An unusual picture can also make an impression. What they won’t have is a lot of tiny images, because trying to please everybody pleases nobody.
The brochure cover will use strong colours, especially red since that’s a colour more likely to appeal to women who form the majority of shoppers.
Notice how the most important reasons for picking it up are at the top. A designer sees the whole cover on a screen but we know that our piece of print may be stuck behind something on a tiered rack, so we need the venue name and the key products to be featured on the visible area.
Next time, we'll look at the inside pages.
Let’s begin at the end. If the brochure has been displayed back to front or thrown casually on a table, its back cover may be the first sight the customer has of a brochure, so a good one will have the venue’s name clearly displayed for people who know your business and will actually pick up a brochure for it.
When you put something on the back cover, it’s like shining a Super Trouper on it. Along with the inside covers and the centre spread, it’s one of the ‘hot spots’ that get noticed. A well planned brochure won’t waste these positions with boring information like How To Find Us or Terms & Conditions, because these are the best pages to sell the most valuable products.
Flipping the brochure over, the front cover will be shouting ‘PICK ME UP!’ It will use more tricks than Paris Hilton to grab attention, apart from forgetting to put knickers on. Look at magazine covers- you’ll nearly always see one big image (probably an attractive face (probably an attractive famous face)). An unusual picture can also make an impression. What they won’t have is a lot of tiny images, because trying to please everybody pleases nobody.
The brochure cover will use strong colours, especially red since that’s a colour more likely to appeal to women who form the majority of shoppers.
Notice how the most important reasons for picking it up are at the top. A designer sees the whole cover on a screen but we know that our piece of print may be stuck behind something on a tiered rack, so we need the venue name and the key products to be featured on the visible area.
Next time, we'll look at the inside pages.
Subscribe to:
Posts (Atom)