I'd just written an email for Your Life Your Style customers. I went to the loo and when I got back, someone had inadvertently logged into the website administration and my email was lost. I wrote it once more and clicked to send a test email. The website software froze and again I lost it.
Strangely I was not dishearetned or frustrated by this. Because you should re-write and re-write and re-write again. And ideally you should not refer to what you already wrote.
When you've gone through the process of writing copy a few times, the ideas are firmly lodged in your brain, so you don't have to think about what you're saying. You become one with the copy, grasshopper.
What comes out of your head when you re-write on a blank screen is sharper, leaner and more natural.
My wife and I own Your Life Your Style, a shop based in Winchester and online, selling designer accessories for people and their homes. We also own The Lewis Experience, a Marketing and PR company specialising in entertainment and SMEs. We used to work in theatre marketing and played a key role in the success of The Mayflower Southampton. In this blog, I share a few observations on retailing, marketing, PR and the arts.
Showing posts with label press releases. Show all posts
Showing posts with label press releases. Show all posts
Friday, June 19, 2009
Saturday, June 14, 2008
Faking It
Does authenticity matter, asks Seth Godin. If the fake Rembrandt has fooled the experts, if Shakespeare didn’t write parts of his plays, if Churchill put his historic speeches on record after the event, if some of The Beatles’ songs weren’t recorded by all four of the Fabs, does it matter?
If the effect of the fake on you is the same as the ‘authentic’ version, it probably doesn’t. It is, if you like, all in the mind, and we should all trust our own feelings not what we’re told to feel. In business, it does matter though, because, if someone deliberately sells a fake Rolex, no matter how authentic looking, as the real thing, and they therefore charge a much higher price than justified- that’s fraud. And if you tell a customer something that isn’t true, you’ll be found out eventually, seriously damage your reputation- and may even be prosecuted.
If the effect of the fake on you is the same as the ‘authentic’ version, it probably doesn’t. It is, if you like, all in the mind, and we should all trust our own feelings not what we’re told to feel. In business, it does matter though, because, if someone deliberately sells a fake Rolex, no matter how authentic looking, as the real thing, and they therefore charge a much higher price than justified- that’s fraud. And if you tell a customer something that isn’t true, you’ll be found out eventually, seriously damage your reputation- and may even be prosecuted.
Labels:
advertising,
business,
customer service,
direct marketing,
e-mails,
marketing,
PR,
press releases,
retail
Friday, April 13, 2007
How To Write
While I was preparing some advice for a client on writing press releases, I came across these words from the nineteenth century writer John Ruskin. The points he makes apply to any kind of writing- press releases, blogs, direct mail, novels:
"Say all you have to say in the fewest words possible, or your reader will be sure to skip them; and in the plainest possible words or he will be sure to misunderstand them."
"Say all you have to say in the fewest words possible, or your reader will be sure to skip them; and in the plainest possible words or he will be sure to misunderstand them."
Labels:
direct marketing,
marketing,
PR,
press releases,
writing
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